We respect your privacy
Clear Vantage Window Cleaning Pty Ltd is committed to protecting and respecting your privacy. We keep certain basic information and recognize the importance of keeping that information secure and letting you know what we will do with it. This Privacy Policy sets out how we collect and treat your personal data. By using our website or services, you consent to the practices described in this Policy.
Information we collect
You may choose to provide us with information that is considered personal data.
The term “personal data” as used in this policy refers to information such as your name, address, email, telephone number, or any other data provided when you contact us, request a quote, or book a service.
How we collect it
We collect personal data from you in a variety of ways, including when you interact with us electronically or in person. This may include when you access our website contact form or when we provide our services to you. We may also receive personal information from third parties (For example Google or Facebook). If we do, we will protect it as set out in this Policy.
How we use it
We use the information we collect to:
- Respond to enquiries, requests or feedback.
- Provide and manage our cleaning services.
- Process payments and manage bookings.
- Improve our website and customer service experience.
- Comply with any administrative or legal obligations.
How we keep it confidential
We do not sell, rent, or trade your personal data. However, we may disclose only necessary information to employees or subcontractors for the purpose of delivering and maintaining a high quality of service to you.
How we keep it secure
We are committed to the security and confidentiality of your personal data. Although we cannot guarantee the security of any information that you transmit to us or receive from us, we take reasonable measures and use up-to-date safety techniques to protect your personal data from unauthorized access, improper use or disclosure. These measures include secure servers, encryption software, and procedural access controls.
Personal data is kept for only as long as reasonably necessary for the purposes for which it was collected or to comply with any administrative, legal, or security purposes.
Third Party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. These links are meant for your convenience only and we encourage you to review their privacy policies.
Notification of changes to this policy
We are continually improving and adding new functionality and features to this website, as well as improving and adding to our existing services. Because of these ongoing changes, and changes in the law and the nature of technology, our data practices will change from time to time. When it proves necessary to change our Policy, we will post any changes on this page so that you are always aware of what information we collect and how we use it.
Contact us
If you have any questions, concerns or complaints about this Privacy Policy or our practices, please contact us via email at: look@clear-vantage.com.au
Analytics and Other Plug-ins
Google Analytics
This site uses Google Analytics to collect and process data. For more information on Google’s Privacy & Terms and also how your data is safeguarded please visit https://support.google.com/analytics/answer/7318509?hl=en&ref_topic=1008008
Really Simple SSL
Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.
Akismet
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
